Shipping policy
Order & Shipping Policy
Minimum Order Quality:
- Wholesale minimum order quantity: 20 pieces per order (Not 20 pieces per each item).
- Retail order does not have minimum order quantity.
Processing Time:
- Orders are processed within 1-3 business days (excluding weekends and holidays).
- During peak seasons, processing times may be extended.
Shipping Rates & Delivery Estimates:
- Your shipping rates and estimated delivery times will be calculated automatically at checkout for a seamless shopping experience.
Shipping Carriers:
- We ship via [USPS, UPS] based on the selected shipping method and destination.
International Shipping:
- We currently ship to all countries. International shipping rates apply.
- Customers are responsible for customs duties and import taxes (if applicable).
Tracking Your Order:
- A tracking number will be provided via email once your order has shipped.
- You can track your package using the carrier’s website.
Lost or Delayed Shipments:
- If your package is delayed or missing, please contact us at info@jmaxwholesale.com. We will assist in resolving the issue.
Returns & Exchanges:
- Please refer to our Return Policy for information on returning or exchanging items.
For any further questions regarding shipping, contact us at 714-582-2038.